Last updated: 10/09/2026
At HospediaPro EU we take the privacy of our visitors and customers seriously. This policy explains what personal data we collect, what we use it for, and what rights you have over it, in accordance with the EU General Data Protection Regulation (GDPR).
1. Data controller
Irvis Osbel Murillo Medina, sole trader, operating under the trade name HospediaPro EU, based in Trujillo, Peru. Contact: contact-eu@hospediapro.com
2. What data we collect
- Purchase data: name, email, country and order history, when you buy a product or service.
- Payment data: card/PayPal payments are processed through Gumroad, which acts as merchant of record for those transactions — we never store your card details. Crypto payments (EURC, USDC, USDT) are processed directly on our own infrastructure (HospediaPro Pay); in that case we store the wallet address and transaction hash, which are inherently public on the blockchain.
- Browsing data: IP address and detected country, used only to prevent fraud on crypto payments and to serve the correct language.
- Contact data: if you contact us (support, form, WhatsApp), we keep your name, email/number and the content of your message.
- Cookies: see our [Cookie Policy] — we only use strictly necessary cookies (language, session) unless you accept additional categories in the cookie banner.
3. What we use your data for
| Purpose | Legal basis |
|---|---|
| Processing your purchase and delivering the product/license | Contract performance |
| Responding to technical support | Contract performance / legitimate interest |
| Preventing fraud on crypto payments | Legitimate interest |
| Sending product news (if you subscribe) | Consent |
| Complying with tax obligations | Legal obligation |
4. Who we share your data with
We never sell your data. We only share it with the providers needed to operate:
- Gumroad (card/PayPal payment processing; acts as an independent controller for VAT and the sale itself)
- Our web hosting provider
- Our transactional email provider (license and download delivery)
5. How long we keep your data
Purchase and VAT-related data is kept for as long as required by applicable tax law (generally up to 10 years, since proof of the buyer’s location must be kept that long under EU VAT rules). Support data is kept for the duration of the active support period (1 year) plus a reasonable margin.
6. Your rights
If you live in the EU, you have the right to: access your data, correct it, request its deletion, object to processing, request portability, and lodge a complaint with your local data protection authority. To exercise any of these rights, write to us at contact-eu@hospediapro.com.
7. International transfers
As we operate from Peru, some of your data may be transferred outside the European Economic Area. [⚠ to complete: confirm with the hosting/email provider whether they offer Standard Contractual Clauses (SCCs) or another safeguard, and mention it here].
8. Changes to this policy
We may update this policy from time to time. The “last updated” date above will always reflect the current version.